At Deals Easy Allure Wardrobe Store (operating as CozySlipDress), we want you to love every piece from our collection as much as we do. Should any item not meet your expectations, our returns policy is designed with the same care and simplicity as our signature slip dresses.
Eligibility for Returns & Exchanges
We accept returns and exchanges within 15 days of receiving your order. To be eligible:
- Items must be unworn, unwashed, and in original condition with tags attached
- Original packaging must be intact
- A proof of purchase must be provided
How to Initiate a Return or Exchange
Follow these simple steps to return your item:
- Contact us within 15 days of delivery at [email protected] with your order number and details about the product you would like to return or exchange
- Our customer service team will respond within 24 hours with return instructions
- Pack the item securely in its original packaging
- Include the completed return form (see template below)
- Ship the package to our returns center at: Deals Easy Allure Wardrobe Store
Returns Department
2665 Snowbird Lane
Omaha, US 68102
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong item or defective product). We recommend using a trackable shipping service as we cannot be responsible for lost return packages.
Refund Process
Once your return is received and inspected (typically within 3-5 business days of arrival):
- Refunds will be processed to your original payment method
- Credit card/PayPal refunds typically appear within 5-10 business days depending on your financial institution
- Original shipping costs are non-refundable
- For exchanges, we’ll ship your new item once the return is processed
Return Request Template
Use this template when contacting us about your return:
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at [email protected] with photos of the product and packaging. We will arrange for a prepaid return label and expedite your replacement or refund.
Final Sale Items
Occasionally, certain clearance or promotional items may be marked as final sale and not eligible for return. These will be clearly indicated on the product page.
For any questions about our returns policy, please contact our customer service team who are as responsive as our fabrics are comfortable.
Thank you for shopping with CozySlipDress – where we value your satisfaction as much as we value premium craftsmanship.
